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Shipping information

NOTIFICATION: DO EXPECT SOME SHIPPING DELAYS

Dispatch Schedule: Every Wednesday and Friday

Do expect some delays in shipping due to uncertainties in affected overseas shipping operations in light of pandemic. Orders yet shipped will be cancelled and refunded in accordance. All parcels can be tracked via the respective engaged logistic companies. Do view more below.

REINDROPS TEAM

General
Reindrops is currently using the services of Singpost as our main Delivery Route. Other logistic options are acquired from time to time. Due to a change in Singpost delivery policy, beneath revised rates are applicable w.e.f 15 Oct 2020.

Local Tracked Package
Tracking Details can be located under ‘My Account>Orders>View’.
1. Standard SGD $4.50 is applicable
3. Expected time of Receipt: 2-4 working days excluding weekends and public holiday
4. A Singpost SMS notification will reach you upon delivery to your mailbox.
5. A delivery advice for self-collection will be issued by SingPost if your mailbox is full.
6. Please do drop by Singpost for collection within 5 days to avoid precedent complication cases.

Local Basic (Non-Standard) Mail
1. Standard SGD $2.00 is applicable
2. Mail and packages that do not fit in the mailbox will be forwarded to a designated SingPost office for collection
3. Expected time of Receipt: 3-5 working days excluding weekends and public holiday

SpeedPost Standard (Doorstep collection and delivery)
Tracking Details can be located under ‘My Account>Orders>View’.
1. Standard SGD $6.00 is applicable
2. Expected time of Receipt: 2 working days excluding Sundays and public holiday

International Shipping – subjected to changes
Tracking Details and Courier Company can be located under ‘My Account>Orders>View’.

Do expect delays in all International shipments due to current COVID-19 situation

Reindrops is not liable for any registered lost or damaged items made via the respective logistics company engaged.

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